Restaurant Programs
Competition in the restaurant industry is getting tougher every day. To be successful an establishment needs to be on top of every aspect of its operation. CBI - Hospitality & Tourism can equip you with the tools to be successful in a very demanding industry. Our flexible programs and customized training options will accommodate even the most challenging scheduling issues. Let CBI be your training partner.
Leadership Training - New ManageFirst® Program
The ManageFirst Program™ provides students with the real-world skills necessary to excel as managers in the restaurant, hospitality and foodservice industry. The program, sponsored by the National Restaurant Association Solutions, was built with extensive input from both industry professionals and academics.
For each ManageFirst exam passed, students earn a certificate, giving them a competitive advantage as they move into the job market.
Additionally, students who pass five requisite ManageFirst exams (including ServSafe) and demonstrate 800 hours of industry-related work experience are awarded the ManageFirst Professional® (MFP™) credential. This credential represents both dedication and proven management skills. Seeing "ManageFirst Professional" or "MFP" on a resume indicates that the candidate has mastered key skills and has real-world experience. These candidates can hit the ground running and be an asset to many organizations.
Required Workshops
- Hospitality & Restaurant Management
- Controlling Foodservice Costs
- Human Resources Management & Supervision
- ServSafe® (will be waived if already completed)
Elective Workshops (Select one)
- Foodservice Customer Service
- Menu Marketing & Management
800 (scheduled by participant with employer)
All workshops include a reference manual style textbook that will be utilized for years after the program has been completed. The fee for the entire program is $710. If you have already completed ServSafe, the fee for the entire program is $590. Both options feature over a 10% discount for registering for the entire program. However, individual workshops may be taken. To learn more about the program, please
click here. The next session begins in February 2012 in Bethlehem and Monroe County.
Food & Beverage Server/Seller Certification
Help protect your establishment and employees with our food safety and responsible alcohol distribution certification courses.
- Food Service Sanitation (Spanish version also available)
- ServSafe® Food Handler Training (Spanish version also available)
- RAMP Alcohol Server/Seller
To view current course information, please click here.
Open Enrollment Training Courses for Restaurants
- Destination Lehigh Valley - Do you have out of town visitors coming to your restaurant? Do you want to sync your establishment's marketing efforts to the various festivals and celebrations conducted yearly throughout the Lehigh Valley? Then this unique workshop is ideal for your establishment. Developed through a partnership with Discover Lehigh Valley, this series of workshops helps to elevate your marketing and customer service efforts and ultimately your bottom line. Workshop is held in the spring and fall.
- Mixology I - Teaches the basics of bartending and mixology in only 21 hours of training. Includes everything you need to know form setting up the bar, making and serving cocktails, and dealing with difficult customers. Participants will also obtain PLCB RAMP certification upon successful completion.
- To view current course information, please click here.
Customized Programs for the Hospitality Industry
For Restaurants looking for a training partner, CBI is the perfect solution. Our vast training capabilities can satisfy any need and can positively impact your bottom line. To view our hospitality industry training template, please click here. To speak directly to our Client Development Specialist, please call 610-332-8668.