About Us

Most leadership programs take an academic approach. But Leadership Development at CBI is based on decades of practical, hands-on industry experience and the synergies of co-directors, Don Robertson and Donna Goss. Over the past decade, the CBI directors and their elite force of specialized facilitators have collaborated with countless organizations, ranging from global giants to small businesses, to identify and assess their performance challenges and create and deliver customized training and solutions, industry-specific courses, and organizational plans that work. Goss and Robertson's impressive background, and CBI's many accomplishments, garner national recognition and repeated requests for presentations and collaboration.

Please note: Regularly scheduled Leadership Development courses are also available through our Professional Development Workshops.

About Our Directors

ldi donDon Robertson, Co-Director
Don has a diverse background that includes operations management, quality improvement, union-management relationships, people development and organizational change.

His consulting on leadership development, teams and communication has supported numerous Fortune 500 companies. Before joining the LDI staff, he worked in the steel and automotive parts industry. He has a B.A. degree from Duke University and earned certificates in organizational development and Six Sigma. Don has presented at several national conferences and most recently spoke at the Conference Board's Talent Management Annual Conference. His passion for helping people and organizations improve their effectiveness is the core mission driving Don's work. drobertson@northampton.edu

ldi donnaDonna Goss, Co-Director
Donna brings leadership and organizational development skills to LDI. She is known for her gifted approach to training, consulting and coaching. She has worked with high level executives and with high potential employees who are being groomed for such positions. She has collaborated with major business schools to design and deliver developmental programs, has facilitated key organizational change processes such as mergers, shutdowns, reengineering projects and the implementation of self-directed workforces. She holds certificates in organizational development, coaching and Six Sigma along with a B.A. degree in psychology from Moravian College, Bethlehem, Pa., and M.A. degree in Organizational and Leadership Development from Fielding Institute of Graduate Studies, Santa Barbara, Calif. dbgoss@northampton.edu


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