Hospitality Programs for Businesses

In the fast-paced, highly-competitive world of hospitality, you need employees who truly grasp the concept of customer service, know how to upsell, pay attention to detail and improve bottom lines. But in this uniquely transient business, it's difficult to maintain high-caliber staff without making an investment in their skills training.

That's where we can help. From our nationally recognized culinary arts program to our customized classes for casinos, CBI's Hospitality & Tourism program is the smart and affordable way to improve performance. Chose from our customized training and consulting, open enrollment workshops and seminars, or credit and web-based programs detailed below:

Customized Training and Consulting
From food service sanitation and CPR for new hires to dealer training and Spanish for managers, we'll create the exact program you need to improve your people and productivity. We work with you to understand your culture and expectations and match programming to your policies, procedures, facilities and equipment. Just tell us what you need and we'll deliver! Contact CBI at 610-332-8668 or cbi@northampton.edu.

Workshops and Seminars
Give your employees the training they need to gain or maintain an edge over the competition. CBI offers a strategic mix of highly requested and innovative offerings, each based on substantial industry input and delivered by trainers who worked in the field and understand your challenges. Participants will interact and exchange best practices while learning and applying new skills, techniques and strategies that increase productivity - and your bottom line.

One or more of your employees may be enrolled with invoicing occurring after attendance. Or, for ten or more, you may request a private, on-site session at CBI or your facility.

View course listings.

You may also request a workshop at any time by contacting cbi@northampton.edu.

We also offer several Degrees and Certificates.

© Northampton Community College 3835 Green Pond Rd Bethlehem, PA 18020 610-861-5300