Hospitality Educators Get Certified

Post-secondary hospitality training at NCC

Northampton Community College’s (NCC) hospitality management program hosted the only United States professional development opportunity designed for post-secondary hospitality educators around the world.  The 2019 Certified Hospitality Educator (CHE®) Workshop was held from May 28 to May 31 at NCC’s Fowler Family Southside Center. NCC was the only one to host this workshop in America this year.

The internationally recognized 4-day CHE workshop distinguishes the teaching ability of post-secondary hospitality educators.  The workshop offers interactive learning experiences and the latest global principles and skills that provide the best educational experience for hospitality students. 

The workshop was led by Fred Mayo, principal of Mayo Consulting Services, Inc. and hospitality and tourism management professor at New York University. In 2016, he won the American Hotel and Lodging Educational Institute’s Anthony G. Marshall Award for making significant contributions to the hospitality industry through education in the field. James Williams, professor at the University of Tennessee and leadership coach, taught alongside Mayo. 

Both instructors empowered participants to strengthen their students’ critical thinking skills, share ideas with peers, and receive recognition for their teaching abilities.  It was designed to benefit novice teachers, seasoned professors, and industry professionals seeking to teach at colleges and universities. 

Throughout the workshop, students studied adult learning theory, establishing a positive classroom culture, presentation methods, and classroom evaluation. At the conclusion of the workshop, a proctored exam tested the students’ retention and knowledge.

David Schweiger, director of hospitality management at NCC, said, “Going through the Certified Hospitality Educator training helps you become a revitalized and improved instructor.  The opportunity to share ideas with your peers is a major benefit from the training.  The trainees are refreshed on a variety of techniques to strengthen students’ critical thinking, and they learn new ways to motivate students to learn.”