Parents FAQ

We would not be able to view a child’s healthcare information correctly (how would we know if
Johnny or Jill has a bee allergy when the parent name is on the roster). We need to make sure
that a child’s educational history is accurate. Also, the class list would not be accurate. The
family name would be listed not the child’s.

We offer a large Program at 3 campuses that includes different grade groups. Enrolling in your
child’s program, allows you to view and register for the classes that pertain to your child by
grade, campus and date instead of viewing 500+ classes in no particular order.

• Go to lifelearn.northampton.edu
• Login to your child’s account
• Hover on “My Course information”
• Click “My Schedule”

• Go to lifelearn.northampton.edu
• Login to your child’s account
• Hover on “My Account”
• Click “Update Profile”
• Scroll down to “Youth Contact and Health Profile” section
• Review and update any changes
• Click save

• Go to lifelearn.northampton.edu
• Login to your child’s account
• Hover on “My Course information”
• Click “My Programs”

• Go to lifelearn.northampton.edu
• Login to your child’s account
• Hover on “My Course Information”
• Click “Current Sections”
• Find BASE camp for the week you are looking to change
• On right, click the Buying Optional Items icon

• Go to lifelearn.northampton.edu
• Login to your child’s account
• Hover on “My Account”
• Click “Payment History”

• Go to lifelearn.northampton.edu
• Login to your child’s account
• Hover on “My Course Information”
• Click “Current Sections”
• On right, click the “Request to drop through email” icon
• OR you may also withdrawal by emailing youthinfo@northampton.edu

• If you know your child’s login but not the password, click here
• If you don't remember your child’s login name, please send an email to
  helpdesk@northampton.edu and include full name and birthdate or call 610-
  861-5413.

The last day and time you can register for a camp/class is by 11:59 PM the day before
camp/class starts. For example, if a camp/class starts on Monday, June 8, you must be
registered by Sunday, June 7 at 11:59 PM. Unfortunately, we can no longer accept
registrations opening morning of class. Thank you for your cooperation.

If your child (children) are registered for Camp Northampton Childcare or Camp Monroe
Childcare, it is vital you have the correct number of hours for the week including Friday. Sunday
night (11:59 PM) is the cut-off if hours need to be increased to accurately reflect your child
(children)’s schedule for camp that starts the following day. If you are not registered for the
correct number of hours by Sunday night (11:59 PM), a $35 administrative penalty fee in
addition to the cost of the additional hours will be assessed.

In calculating the hours needed, please be accurate and purchase the appropriate number of hours needed. You must be registered for the correct number of hours by Sunday night (11:59PM) for a camp that starts the following day or you will be assessed a $35 administrative penalty fee in addition to the cost of the additional hours.

Students who wish to withdraw must formally request a withdrawal with the College and will
be eligible for a refund as follows:

• 100% Refund – Withdraw 5 business days prior to the first day of class
• 50% Refund – Withdraw 3-4 business days prior to the first day of class
• 0% Refund – Withdraw less than 3 business days prior to the first day of class

Directions on how to request a withdrawal: Refer above to “Managing Your Child’s Account”
section.

Refund Example: If a class starts on a Monday, NCC will issue a 100% refund for anyone who
withdraws the Monday before or earlier. Students who withdraw on Tuesday or Wednesday
will receive a 50% refund. No refund will be provided to anyone who withdraws Thursday or
later.

It is our policy to make class cancellation decisions by end of day Wednesday for the following
week. It is important that you check your email before class starts in case of a cancellation.
Please take this in account when on vacation. You may need to register for another class or
increase your camp hours by Sunday night at 11:59 pm.