Listed below are some additional community resources that may be helpful to you and your families. For any emergency not listed below, in any county you can dial 211 about a personal or family emergency and someone will assess your situation and will make a referral to an appropriate agency and service.
- 24 Hour Hotline: 1-800-273-TALK (8255)
- 24 Hour Text: "HOME" to 741741
- More Information: suicidepreventionlifeline.org
Mental Health Emergency
- 24 Hour Lifeline Chat: 1-800-273-TALK (8255)
Domestic Violence Bethlehem
- Turning Point of the Lehigh Valley
- 24 Hour Hotline: 610-437-3369
- 24 Hour Toll Free: 877-438-4957
Domestic Violence Monroe
- Women's Resource of Monroe County
- 24 Hour Hotline: 570-421-4200
The Center for Global Education (just off Laub Lounge) has contact names of landlords in the community who rent to students.
- Housing (rental) Assistance
As of August, landlords regained the ability to evict tenants for non-payment. If your landlord threatens eviction, you can contact the Emergency Rent Assistance Program (ERAP). Every county in Pennsylvania still has funds available to help renters. Go to this link - Choose your county from the drop-down menu to find the agency where you can apply. If you have questions about ERAP, contact Maryann Haytmanek in College Center 236, or at 610-861-4555 or email@example.com
If you and your family are at risk of losing your housing, call 211 in all counties in Pennsylvania. Someone will refer you to the proper resources in your county. Churches and community organizations sometimes can offer rent assistance. If you are an active member of your congregation, you can try calling the church office.
If you know that you will not be able to pay the rent, it is a good idea to call your landlord as soon as you know that your income will change for any reason. Do not wait until the rent is due. Some landlords will be very understanding and will work with you. View Tenants Rights Article
- Housing – Mortgage Assistance
If you or your parents own your home and have a mortgage, call your lender to notify them that you have had a change in income. It is not unusual for a lender to offer to allow you to add payments at the end of your mortgage – it is worth a call to the lender.
Making an effort to pay any amount of your mortgage can go a long way towards your lender’s willingness to cooperate with you.
If you believe that you are being treated unfairly, you can contact North Penn Legal Services in both Northampton and Monroe counties. NPLS does not offer rent assistance, however, they do have self-help manuals on a variety of topics that can be extremely helpful.
For free or low-cost internet access students may be eligible for the federal government’s Emergency Broadband Benefit – a service called Lifeline that provides access to internet, texting and broadband services and may also provide a free cell phone. Northampton and Monroe County residents can access the application and determine eligibility. Click Here
Most local phone and internet companies participate in the federal government’s Emergency Broadband Benefit program.
Both Service Electric and RCN have a link to the Emergency Broadband Benefit on their home page. Click the link to apply.
Xfinity subscribers Click Here
Blue Ridge Cable also participates. Click Here.
If you subscribe to a different internet provider, check its website, or call the provider to find out if they participate in the Emergency Broadband Benefit program.
If you and your family are at risk of losing your housing or other emergency need due to the Coronavirus crisis, please call 211 in all counties in Pennsylvania. Someone will assess your situation and refer you to the proper resources. Also, it is a good idea to call your landlord as soon as you know that your salary will be decreased due to the Coronavirus. Do not wait until the rent is due. Some landlords will be very understanding. If you believe that you are being treated unfairly, you can contact North Penn Legal Services ( www.northpennlegal.org) in both Northampton and Monroe counties.
For the 21-22 Fall/Winter season most providers began accepting applications for heating assistance as of October 18.
LIHEAP (Low Income Heating Assistance Program): www.dhs.pa.gov call 866-857-7095 (weekdays) or go to your local County Assistance Office
UGI: 800-276-2722 or ugi.com, click Customer Assistance link
MetEd: 800-962-4848 or firstenergycorp.com, click Coronavirus and follow links to Payment Assistance
PPL: 800-358-6623 or pplelectric.com, click Bill help for renters
There are nearly 200 food pantries in the Lehigh Valley and the Poconos. You do not need to document income information to get food from any of the food pantries. Some pantries extended their hours to accommodate increased requests during the pandemic. Please check the Second Harvest Food Bank website and click on "Find Food" across the top of the page, enter your zip code to find a pantry that you can get to. Again, you do NOT need to provide documentation of income to get food from any of the food pantries listed on the Second Harvest website. For students in Monroe, in addition to Second Harvest another option in Monroe County is www.poconohunger.org
Applying for SNAP (food stamps)
You may be eligible for SNAP as a college student because SNAP eligibility has become more flexible during the pandemic and now includes single students over 21. If you have been turned down for SNAP any time in the past, it’s possible that you will now be eligible. (Residence hall students are typically not eligible for SNAP because of the required meal plan). The SNAP application is online at www.compass.state.pa.us On the Home Page there is a "Do I Qualify" link and an "Apply Now" link to the application. Choose one of those. If you have trouble with the website or completing the online application, you can call Second Harvest at 484-287-4015 and ask to speak to Kathryn Hoffman or call Kathryn at 484-821-2406.
Maryann Haytmanek, in CC236, 610-861-4555, or at firstname.lastname@example.org can answer questions about SNAP eligibility and how to apply.
If you are eligible for SNAP, you may also be eligible for the on-campus KEYS program. Contact Betsy Greer on Main Campus CC209 at 610-861-5310 or email@example.com, or Xenia Harley at Monroe KEYS 110 or 570-369-1878 for more information about KEYS eligibility.
To apply for health care from the Pennsylvania Department of Human Services, the application for Medical Assistance (MA or Medicaid) is on the COMPASS website www.compass.state.pa.us If you have questions about the MA application, contact Maryann Haytmanek at firstname.lastname@example.org or 610-861-4555 or stop by CC236.
To apply for Obamacare (eligibility requirements are looser than Medicaid eligibility) go to www.healthcare.gov If you have questions about the Obamacare application, contact Maryann Haytmanek at email@example.com or 610-861-4555 or stop by CC236.
If you are not eligible for KEYS or C-CAMPIS or do not receive a scholarship for child care, you can apply for state-subsidized child care assistance (formerly known as Title XX) on the COMPASS website, www.compass.state.pa.us
If you have lost your job, you should find out if you are eligible for Unemployment Compensation. The online application can be found here. Because of the number of applications, the site has been running slowly, so please be patient.
Need Help filing for Unemployment Benefits? Go to Careerlinklehighvalley.org for help.
Bethlehem-campus students can purchase a 31-day LANTA bus pass for $5 on the LANTA website www.lanta.org. At Monroe Campus, the Monroe County Transit Authority Pocono Pony offers
- A semester pass for $150 for a full semester
- A 30-day pass for $35
- A 7-day pass for $10
Bus passes are available at the Monroe campus bookstore. If you cannot afford the cost, go to the Counseling office in KEYS 130
If you have lost your job or have had your hours reduced, check with Career Services office or email firstname.lastname@example.org to schedule a virtual appointment with one of the Career Services specialists. The office is keeping updated lists of employers that have immediate openings. Most grocery stores are seeking help. If you know of openings, let Career Services know as well.
Other community resources
The United Ways in the Lehigh Valley and the Poconos both have lists of community resources in addition to some of those listed above.
In the Lehigh Valley contact:
In the Poconos contact: