student serverCompetition in the restaurant industry is getting tougher every day. To be successful an establishment needs to be on top of every aspect of its operation. CBI - Hospitality & Tourism can equip you with the tools to be successful in a very demanding industry. Our flexible programs and customized training options will accommodate even the most challenging scheduling issues. Let CBI be your training partner.

New! Fundamentals of Wine & Beer Certificate Programs

Up selling is an important part of any bar or restaurant marketing and sales strategy. It yields returns for both servers (higher tips) and establishments (higher profits). One of the easiest ways to incorporate up selling into your strategy is through beer and wine sales. For this reason, CBI developed The Fundamentals of Wine & Beer (PDF), an a la carte menu of programs to help servers and bartenders navigate the world of wine and beer. Each two hour module features hands-on instruction by industry experts at our fully functional Casino & Beverage Training Center.

Food & Beverage Server/Seller Certification

Help protect your establishment and employees with our food safety and responsible alcohol distribution certification courses.

  • Food Service Sanitation (Spanish version also available)
  • ServSafe® Food Handler Training (Spanish version also available)
  • RAMP Alcohol Server/Seller
  • Food Service Sanitation Examination Retest (Spanish version also available)

View the current course information.

Open Enrollment Training Courses for Restaurants

  • Destination Lehigh Valley - Do you have out of town visitors coming to your restaurant? Do you want to sync your establishment's marketing efforts to the various festivals and celebrations conducted yearly throughout the Lehigh Valley? Then this unique workshop is ideal for your establishment. Developed through a partnership with Discover Lehigh Valley, this series of workshops helps to elevate your marketing and customer service efforts and ultimately your bottom line. Workshop is held in the spring and fall.
  • Mixology I - Teaches the basics of bartending and mixology in only 21 hours of training. Includes everything you need to know form setting up the bar, making and serving cocktails, and dealing with difficult customers. Participants will also obtain PLCB RAMP certification upon successful completion.
  • Mixology II - Mixology II will provide you with more hands-on experience behind the bar. Participants will become familiar with more complex service and learn a variety of mixing techniques such as layering and flaming cocktails. The focus of this course will be on mastering current skills and exploring new recipes and techniques. Prerequisite: Mixology I or previous bartending experience.

View the current course information.

Customized Programs for the Hospitality Industry

For Restaurants looking for a training partner, CBI is the perfect solution. Our vast training capabilities can satisfy any need and can positively impact your bottom line. View our hospitality industry training template (PDF). To speak directly to our Client Development Specialist, please call 610.332.8668.

Read More