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Administration > Computer Services
Welcome to Computer Services
Computer Services is committed to providing the NCC community with the technology tools and infrastructure necessary to support and enhance the learning environment of the college. We strive to provide proactive, reliable and responsive technology services in fulfillment of the educational mission of the college. This is accomplished by supporting both the academic and administrative environments in their daily operations as well as the exploration of future technological growth.
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What's new in computer services?
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LifeSize Professional Video Conferencing
LifeSize PVC is NCC’s newest communication technology designed for inter-campus meetings. This professional system provides seamless high-definition video and superior audio to up to 4 simultaneous sites serving between 3-20 participants at each site.
Note: NCC Laptop Videoconferencing, designed for smaller groups of 1-5, is still available for use.
The LifeSize system is made up of a pan-tilt-zoom camera, a phone/mic or micpod, a remote control, a codec (does all the magic!), and a 37” plasma monitor securely cradled on a mobile stand.
LifeSize PVC systems can be found at each of our primary campuses:
MAIN – CNTR117 (WWII boardroom)
MONROE – TNRV141 (conference room)
FOWLER – FWLC637 (conference room)
Click here for Intrcutions on how to use the equipment
What's New in Computer Services Internet2 Pilot Program
Internet2 is a consortium of universities, industries, government, and the international community. Internet2 provides a separate network for research and education that is not connected to the commercial Internet. This network provides increased bandwidth allowing for enhanced video images, sound, video conferencing, etc.
The following PowerPoint presentation contains an introduction to Internet2 and its possibilities. Please read the notes for each slide as a narrative to the presentation. NCC is receiving a trial run of Internet2 and if you would like to join the Pilot Program of this technology, please contact Danay Gangewere (dgangewere@northampton.edu) or Amy Roche (aroche@northampton.edu).
Click here to view this presentation.
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Are you having a little technical difficulty or just have a simple question you need answered? Problem Solved! Now the power of the NCC computer support center is right at your fingertips. Our new online knowledgebase is being updated on a daily basis. The best documentation comes from people like you. If you have a document that you have written and feel it should be included in our knowledgebbase please email it to helpdesk@northampton.edu to be reviewed.
Click here to enter the knowledgebase
If there is an issue you are unable to resolve through the knowledge base please contact the NCC support center at 610-861-5413 or send them an email to helpdesk@northampton.edu.
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Wireless Access Points
Wireless access to the Student Use Network is available in the following areas:
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Click on the links below for extra savings
 
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