Grievance Procedure
Any student who has concerns or complaints related to access and accommodations has the following options.
Informal Procedure:
Though not required, it is recommended that the student speak about the concerns first with the Coordinator of Disability Services, or with his or her college Disability Services Specialist to achieve a satisfactory resolution. Any student who is uncertain about whether to come forward with an informal complaint or whether to file a formal grievance may consult with the Coordinator of Disability Services.
Formal Procedure:
Please see NCC’s Grievance Procedure in the Student Handbook. This can be found on line by visiting the About Us section of our website. Select Site Map and scroll down to Enrollment. Click on Student Handbook.
Contacts:
Student complaints related to accommodations and disability related concerns should be addressed with NCC’s Affirmative Action Officer and ADA Coordinator, Helene M. Whitaker, 610-861-5300 or TTY/TDD 610-861-5575.
Complaints can also be sent to the Director of the Office of Civil Rights, Department of Education, Office of Civil Rights, Washington, D.C. 20201.
