Housing & Residence Life Staff

Professional Staff: Director & Administrative Assistant 

The Director works in the main Housing & Residence Life Office, located on the second floor of the College Center, Suite 200. The Director oversees various aspects of the housing and residence life program at NCC and serves as professional 24/7 on-call staff members for the Resident Director staff. The Director reports to the Associate Dean of Student Life.



Dr. Amy Porter

  • New Student Housing process
  • New Student Residential Enrollment
  • Student Conduct

The Administrative Assistant for Housing & Residence Life works in the main office in College Center, Office 201. She is most likely the person you will speak with when you call the main office. She manages the day-to-day operations of the main office and works with students regarding their housing application, billing, and answer any housing related questions.

JoAnne Mercovich

  • New resident application process
  • Housing billing & fees
  • Meal plan changes

Professional Staff: Resident Directors (RDs)

The Resident Directors are professional staff members who live and work within the Residence Hall Commons. They are both full-time staff members who oversee the training, development, and supervision of the student staff who live and work in the buildings. In addition to overseeing the student staff, the RDs meet with students regularly and work to address any issues happening in housing. The RDs participate in an on-call rotation 24-hours a day, seven nights a week, to address any emergencies or major issues.

Elena Uribe

  • Oversees the 1300's, 1400's, 2300's, 2400's, & the Apartments
  • Supervises Resident Assistants
  • Assists with student conduct and programming initiatives


Ishmail Ebo

  • Supervises Desk Assistants
  • Assists with academic and programming initiatives

Student Staff: Resident Assistants (RAs) & Senior Resident Assistants (SRAs)

Throughout the residence hall and apartments there are eight Resident Assistants (RAs) assigned to each floor/wing and two Senior Resident Assistants (SRAs). These student staff members are leaders who have been selected from their peers to help plan events, maintain order on their floor/wing, and act as a resource for the community. RAs and SRAs are trained in roommate mediation, addressing difficult situations, and event planning. RAs and SRAs participate in an on-call rotation 24-hours a day, seven nights a week during the academic year to address any issues or concerns after normal business hours. 

Staff Annoucements coming soon! 

Student Staff: Community Assistants (CAs)

Staff Announcements coming soon! 

Student Staff: Desk Assistants (DAs)

Desk Assistants (DAs) work the front desk of the Residence Hall Commons. DAs help to answer questions, monitor those entering or exiting the building, and provide additional support to all residents. This is a federally funded work-study position through financial aid. We're always looking for students to join the DA staff so if you're eligible for work-study, make sure to apply!