Hospitality & Tourism Industry Essentials of Unmatched Guest Service
Every interaction with a guest is an opportunity to provide exceptional guest service. Building strong relationships with guests and patrons through exceptional guest service and repeated positive interactions fosters guest loyalty. Join us for a unique workshop opportunity that focuses on the importance of exceptional guest service for retail and hospitality industry employees. This workshop is an excellent opportunity to fulfill team member and organizational growth.Workshop is scheduled for the Pocono Campus, KAPP HALL Room 107, Tannersville, PA on Thursday October 17th, 2024. Course Code HSPCS100.(8)
BONUS - you will have access to become a PoconoKnows Ambassador at the end of the workshop.
