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Information Technology Help desk

Contact the Help Desk

If you have questions or need assistance, please contact us.

Phone: 610.861.5413
Email: helpdesk@northampton.edu


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With technology reaching into almost every part of the college, NCC’s Information Technology Services and Online Learning and Educational Technology teams provide support to our campus community to ensure that everyone uses technology resources to their fullest potential.  NCC’s Information Technology Services (ITS) team maintains the hardware, software, and internet-based resources available to students.  NCC'S Online Learning and Educational Technology (OLET) team maintains the learning management system, Blackboard, and supports online instructional tools used in NCC’s courses.

Help Desk

The Information Technology Services Help Desk provides support for:

Walk-In Hours at Bethlehem & Monroe Campus

Monday-Thursday 10:00 am - 4:00 pm
Saturday by appointment only

Email & Phone Coverage

Monday-Thursday 9:00 am - 6:00 pm
Saturday 9:00 am - 3:00 pm
Sunday 1:00 pm - 4:00 pm

Online Learning and Educational Technology

We are available Monday-Thursday, 8:00 AM EST - 6:00 PM EST and we provide support for:

  • Blackboard help
  • Online instructional tools

Connect with us:

  • Phone: 610-332-6089 (leave a voicemail if prompted)
  • Live chat: Available Monday-Thursday, 9:00 AM - 4:00 PM EST. Open the chat widget at the bottom right corner of this web page.
  • Email: onlinelearning@northampton.edu

    Click here for Blackboard login instructions.

    Click here for additional online technology help.