Course Technology Help Tool
Are you having trouble with technology that is used in your course?
- Scroll through the list of course technology below or use the search box to type in the specific technology that you need help with.
- Click on each item to access helpful student support information.
Technology Requirements & Recommendations
(grouped by course format)
Online Courses & Hybrid Courses
These courses require students to regularly complete work on the Blackboard website and potentially other internet-based tools. These courses may include assignments that require access to a computer equipped with a camera and microphone.
- Local students can opt to utilize on campus computer labs to meet these needs. Most of our computer labs are located in our libraries. Click here for library locations and business hours
If a student intends to complete this work from off campus, we recommend that you have:
- Reliable access to a standard computer (PC with Windows or Mac) or Chromebook equipped with a camera and microphone.
- Camera and microphone can be built in to the device or purchased separately and plugged in.
- Plug in cameras and microphones can be purchased from the NCC bookstore, Walmart, Amazon, and many other stores.
- iPads, tablets, and smart phones may not work with software in online courses.
- NCC's Helpdesk has a limited number of Chromebooks to loan out to students. For more information, please email helpdesk@northampton.edu or call 610-861-5413.
- Reliable access to strong internet connection. High speed broadband internet access (LAN, Cable or DSL) is highly recommended. Note that the following factors can negatively impact your internet strength:
- Using a shared Internet connection could impact connectivity – shared connection could include streaming TV, gaming, or other online activities.
- Using wireless connections – connectivity could be impacted by the distance from the router (wired connections are better for connectivity).
- Service from your internet provider may vary throughout the day due to community usage.
Blended Courses
These courses require online live meetings via video conferencing tools. Additionally, these courses may include assignments that require access to a computer equipped with a camera and microphone.
- Local students can opt to utilize on campus computer labs to meet these needs. Most of our computer labs are located in our libraries. Click here for library locations and business hours
If a student intends to complete this work from off campus, we recommend that you have:
- Reliable access to a standard computer (PC with Windows or Mac) or Chromebook equipped with a camera and microphone.
- Camera and microphone can be built in to the device or purchased separately and plugged in.
- Plug in cameras and microphones can be purchased from the NCC bookstore, Walmart, Amazon, and many other stores.
- iPads, tablets, and smart phones may not work with software in online courses.
- NCC's Helpdesk has a limited number of Chromebooks to loan out to students. For more information, please email helpdesk@northampton.edu or call 610-861-5413.
- Reliable access to strong internet connection. High speed broadband internet access (LAN, Cable or DSL) is highly recommended. Note that the following factors can negatively impact your internet strength:
- Using a shared Internet connection could impact connectivity – shared connection could include streaming TV, gaming, or other online activities.
- Using wireless connections – connectivity could be impacted by the distance from the router (wired connections are better for connectivity).
- Service from your internet provider may vary throughout the day due to community usage.
In-Person Courses
In-Person Courses may utilize Blackboard and/or e-textbook materials. These courses may include assignments that require access to a computer equipped with a camera and microphone.
- Students can opt to utilize on campus computer labs to meet these needs. Most of our computer labs are located in our libraries. Click here for library locations and business hours
If a student intends to complete this work from off campus, we recommend that you have:
- Reliable access to a standard computer (PC with Windows or Mac) or Chromebook.
- iPads, tablets, and smart phones may not work with software in online courses.
- NCC's Helpdesk has a limited number of Chromebooks to loan out to students. For more information, please email helpdesk@northampton.edu or call 610-861-5413.
- Reliable access to strong internet connection. High-speed broadband internet access (LAN, Cable or DSL) is highly recommended. Note that the following factors can negatively impact your internet strength:
- Using a shared Internet connection could impact connectivity – shared connection could include streaming TV, gaming, or other online activities.
- Using wireless connections – connectivity could be impacted by the distance from the router (wired connections are better for connectivity).
- Service from your internet provider may vary throughout the day due to community usage.
- Access to web camera and microphone (you may want to contact your instructor before purchasing to see if your course requires this).
- Camera and microphone can be built in to the device or purchased separately and plugged in.
- Plug in cameras and microphones can be purchased from the NCC bookstore, Walmart, Amazon, and many other stores.
Financial Assistance Beyond FAFSA:
Students seeking financial assistance to purchase a laptop may qualify for COVID-19 Relief Funding. Click here to review information and apply. Contact our Financial Aid Office with questions.
Affordable Connectivity Program:
Eligible households can qualify for reduced costs for high-speed internet. Click here for more information and to find out if you qualify. Students are encouraged to check with their local internet providers regarding how to apply for the affordable connectivity program with them. Information is often listed on websites for the individual internet providers.