Why Pursue a Help Desk & IT Specialist Degree at NCC?
Gain a pathway into entry level positions in the IT field with a Specialized Diploma in Help Desk and IT Support at Northampton Community College.
In this 1-year IT Fundamentals program, you'll gain expertise in PC support, data communication, networking hardware, operating systems, server administration, and Linux administration, as well as firsthand experience implementing security controls and troubleshooting issues.
Enhance your communication, teamwork, and other soft skills as you prepare for your IT career through a variety of hands-on lab experience with real lab equipment in the classroom, including time working with an in-class ticketing and inventory management system, cisco routers and switches, and physical server hardware.
Upon completion of the program, students will be prepared to take industry-recognized certification exams, including the CompTIA A+, Network+, Linux+, Security+ and Microsoft AZ-800.
Program Details
Semesters: 2
Credits: 25.5
College Catalog: View Curriculum
Program Map: Download PDF
Locations: BethlehemProgram Overview:
This specialized diploma will provide a two-semester pathway into entry level positions in the IT field. Gain technical expertise in PC support, data communication, networking hardware, operating systems, server administration, and Linux administration as well as implementing security controls and troubleshooting issues. The included courses also assist students in preparing to take industry recognized computer certification exams.
